International-standard care for expats, visitors & families in Guangzhou
At Guangzhou United Family Hospital, we provide comprehensive, patient-centered care in a modern facility - with 24-hour urgent care and insurance support designed for international patients.
Why choose UFH
We combine international service standards with deep local capabilities - so you can focus on your health, not the hassle.
We follow Joint Commission International (JCI)-certified quality and patient-safety standards, with structured clinical governance and continuous improvement - helping ensure consistent care across the United Family Healthcare network.
Learn about UFH Quality & SafetyDirect billing guidance, co-pay/deductible clarity, and convenient payment methods when needed.
When you need care quickly - our urgent care team is available around the clock.
Urgent Care Hotline:
(020) 3610 2333
Comprehensive care
From everyday family care to specialty diagnostics - one hospital, one coordinated team.
First point of contact for most health concerns, preventive care, and referrals.
From common childhood illnesses to growth & development support.
Maternity care, women's health, and supportive prenatal planning.
Efficient, appointment-based checkups with clear results and actionable recommendations.
Coordinated care pathways for procedures and inpatient needs.
Recovery support and integrative options when appropriate.
Insurance support
We work with many major insurers. If your plan is eligible, we can bill your insurer directly - while you pay only your co-payment or deductible (if applicable).
Bring your passport/ID and insurance card. For complex care (e.g., hospitalization), contact your insurer early for pre-authorization if required.
Our staff reviews your plan details and confirms whether direct billing is available for your visit.
See your clinician, complete tests/imaging, and receive treatment. We aim to keep communication clear and expectations aligned.
We bill your insurer. You pay your co-payment/deductible (if any), similar to a typical doctor's office.
If your insurer requests supporting documents, we can assist with the required paperwork.
Before your visit
A few minutes of preparation can make your appointment smoother - especially with insurance.
Passport/ID, insurance card, policy number, and any prior medical records or prescriptions (if available).
Check whether your plan includes outpatient coverage, deductibles/co-payments, and pre-authorization rules.
Hospitalization and advanced procedures may require insurer approval. Your insurer may ask for medical history or documents.
For business travelers
If you're in town for business, consider adding a high-quality medical checkup (or even a next-day GI endoscopy) to your trip - fast, private, and appointment-based.
Designed for international visitors who want clear communication, privacy, and efficient scheduling.
If you've been facing long wait times back home, you may be able to schedule your procedure in Guangzhou as early as the next day, subject to clinical evaluation and availability.
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Contact & location
We're located in Pazhou, Haizhu District (Guangzhou) - with 24-hour service support.
No. 31 Pazhou Avenue, Haizhu District, Guangzhou, Guangdong, China 510335
Show this Chinese address to your driver or hotel concierge:
地址：请带我去广州和睦家医院，广州市海珠区琶洲大道31号